Edit a user in Xactimate One claims portal

  1. Click Admin in the left-hand navigation.
  2. Select Users.
  3. Select a user's name in the list.
  4. Click the Edit User icon . The Edit User drawer opens.
  5. Edit the user's user group, licence type, or licence expiration date.
  6. Click SAVE USER to save your changes.
You can edit multiple users as well, however if the selected users have different user groups or licences, the User Group menu changes to Multiple Groups and the Licence Type menu changes to Multiple Licence Types. If the selected users have different expiration dates, the Remove Licence On field displays No Expiration.

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