Account settings in Xactimate One claims portal

Summary

Xactimate One allows account admins to edit their organisation's account settings from the Admin tab. Other users can also be granted view-only rights for the Instance Settings page.

Features

Info

The Info page allows you to view key information about your organisation's account, including:

  • Account Name
  • IP address restrictions
  • Administrator contact information
  • Super Administrators
  • Default user group

Administrators with the appropriate rights can edit the Contact Information and Defaults sections.

Service Area

The Service Area tab allows a company to specify the areas where they accept work. 

There are two ways that you can add a location to your Service Area. You can search for a location, or you can add it from the list. To add a region or subregion from the list of locations:

  1. Under Admin, select Account Settings.
  2. Click the Service Area tab.
  3. Click  to the right of the country that you want to add.
  4. If you would like to get more specific, click the country's name. Its states, provinces, or counties will appear.  You can continue to get more specific by clicking a location's name. When you have found the location that you want to add, click  to the right of its name.
  5. The Location Added pane will update with everywhere that is included in your Service Area.

Services

On the Services tab, you can select which services your organisation covers.


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